As part of Mercedes-Benz on-going commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle.

This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.

Phone Numbers

  • Sales: (800) 462-4136
  • Service: (800) 462-4136
  • Parts: (800) 462-4136

Hours

  • Monday8:00AM - 6:00PM
  • Tuesday8:00AM - 6:00PM
  • Wednesday8:00AM - 6:00PM
  • Thursday8:00AM - 6:00PM
  • Friday8:00AM - 6:00PM
  • Saturday9:00AM - 4:00PM
  • SundayClosed